Privacy-Refund Info

PRIVACY POLICY: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to any other person or company. If you have any questions or need more information about our privacy policy, please Email us at info@raisinhellranch.com

SECURITY POLICY: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Furthermore, our credit card information will never be able to be viewed by our company. When purchasing on site, your information is transmitted through a secure connection provided by our Payment Processing Service Company. Your information will never be stored on any server owned by us when making a purchase on site.

PURCHASING AND TICKET DELIVERY POLICY: Raisin Hell Ranch only sells tickets to our event online at this time. When you purchase your ticket, please print the information provided on the screen, this is your ticket for the specific event you purchased it for.

REFUND OR RETURN POLICY:  If you are unable to use a ticket purchased online, please call 559.674.9463 and we will credit that ticket price toward another day or year.  We do not refund ticket purchases.  Please make sure you are able to attend before you purchase.